For Student Success Leaders
Focus teams on the right students at the right time. Infinize brings early-risk signals, validated term plans, and next-best actions into one workspace, so interventions happen faster and outcomes improve.
Alerts & Nudges with impact-based prioritization
Academic plans validated for prerequisites and progress
Next-best actions and playbooks by cohort
Advisor Workbench to scale caseloads
Equity views by program, modality, and demographics
What you'll care about
Find the right students, fast
Risk cohorts auto-update daily. Predictive models highlight DFW risk, low credit velocity, and missed milestones, before it's too late.
Next-best actions, not just reports
AI recommends playbooks (nudges, appointments, plan reviews) and drafts messages. Advisors review, edit, and send, no copy-paste.
Scale without adding staff
Advisor Workbench automates routine responses, schedules follow-ups, and surfaces exceptions. Teams handle 2x+ caseloads with the same FTEs.
Close equity gaps with transparency
Dashboards slice by race, Pell status, and first-gen. See which interventions move the needle, and adjust playbooks accordingly.
Outcomes you can measure
Retention lift
Pilot cohorts show +1–2 percentage point retention gains within 1–2 terms when high-risk students receive timely interventions.
Advisor productivity
Smart Desk automations (appointment scheduling, FAQ responses, plan checks) return 15–25% of advisor time for complex cases.
Reduced case churn
Next-best actions guide follow-ups and prevent 10–15% of cases from reopening, lowering staff burnout and improving student experience.
Equity progress
Track DFW reductions and completion rates by demographic, ensuring interventions close gaps rather than widen them.
Mini-ROI (illustrative)
+1–2 pp retention in pilot cohorts within 1–2 terms
15–25% advisor time back from Smart Desk automations
10–15% fewer reopened cases via next-best actions
How it works for your team
From insight to action in three steps
Identify
Risk models flag students who missed registration, have DFW risk, or low credit velocity. Cohorts update daily with owner assignments.
Act
AI recommends playbooks and drafts outreach (email, SMS, appointment invite). Advisors review, edit, and send in one click.
Measure
Track engagement rates, case resolution time, and cohort outcomes. Adjust playbooks based on what moves retention and completion.
Success dashboards
Start each day with a briefing on cohorts needing attention, emerging equity gaps, and which playbooks are working
Strategic view
High-level insights for leadership and planning.
Risk cohorts with action coverage and SLA countdowns
DFW hotspots and tutoring impact by gateway course
Credit velocity and progression bands by cohort or modality
Operational view
Move from insight to execution, see outstanding nudges, appointments, and plan adjustments along with accountable owners.
Action effectiveness and conversion by playbook
Advisor caseload balance and automation lift
Next-best actions surfaced by impact and student consent status
Human-centered, secure, and equitable
AI that augments your team without replacing judgment or ignoring fairness
Human-in-the-loop
Advisors stay in control, AI drafts and recommends
Explainable rationale and linked sources for actions
Playbooks reviewed and approved by your team
Privacy & equity
FERPA/GDPR aligned; PII minimization by role
Bias checks on models and interventions
Audit logs for prompts, retrievals, and actions
Frequently asked questions
Ready to focus your team on the students who need help now, and prove what's working?
See how Infinize helps Student Success teams improve retention and scale impact