Product updates
The latest features, improvements and fixes across the Infinize platform.
Faster admissions review and step-up call verification
Reviewers move through applications up to 40% faster, and contact-center agents can now verify a caller's identity in the middle of a call.
Bulk application review
Decide on a queue of applications without leaving the keyboard.
In-call identity verification
Send and confirm a one-time passcode while the caller stays on the line.
3× faster analytics dashboards
Cached queries mean charts render almost instantly.
More updates
View all releasesAnalytics that keep up and a calmer inbox
New cohort comparison in Analytics, saved views across the platform, and a quieter, better-grouped notification inbox.
Ask FINI anything about a student
The FINI assistant can now answer grounded questions about a student's record — holds, aid, standing — with a citation for every claim.
The Unified Contact Center is here
A new AI-first contact center that resolves common questions on its own, escalates with full context, and never loses a caller.
Knowledge Base search, rebuilt
Semantic search across your knowledge base, inline answers, and a cleaner authoring experience for admins.
Single sign-on with your student information system
SAML and OIDC single sign-on, automated roster sync with major SIS providers, and hardened session security.